Privacy Policy
This Privacy Policy (“Policy”) explains the
policy regarding the collection, use, storage, disclosure and transfer of your
information by Acronics Electric Pvt Ltd and/or its
subsidiary(ies) and/or affiliate(s) (collectively referred to as the "Company"),
which operates the website (www.acronicsindia.com),
mobile applications (collectively referred to as “Platform”) for
delivery of goods, service, information, products, offerings and content via
any mobile or internet connected device or otherwise.
We take your (user’s) privacy seriously and are committed to
protecting your right to privacy as a user of our Platform. We do not collect
and keep any personal information online from you unless you volunteer it, and
you are 18 years or older. We do not collect and keep personal information
online from children under the age of 18 without their parent and/or legal
guardian’s consent, except in limited circumstances authorized by law and
described in this policy.
However, a child below 18 years of age can visit our
Platform without providing personally identifiable information. We have made
every effort to ensure that your information is secure. This Privacy Policy
covers what information is collected, what we do with it, and what you can do
about it. You can use this information to make decisions about your privacy.
As we update, improve and expand the Services, this Policy
may change, so please refer back to it periodically. By accessing and using the
Platform or otherwise using the Goods or Services, you consent to collection,
storage, and use of the personal information you provide (including any changes
thereto as provided by you) for any of the Services that we provide. The
Company respects the privacy of the Users and is committed to protect it in all
respects. The information about the User as collected by the Company includes:
- The
information you voluntarily provided to the company while using the
Platform.
- The
information automatically collected when you are accessing the Platform
and while using the Services Provided.
- The
information we receive from third parties.
Information you voluntarily provide to us
- We
use certain information to perform the services, such as, but not limited
to name, surname, email address, password, address, pincode, location,
details filled when registering or filing enquiry form, feedback form,
customer support, comments, etc.
- By
using our Platform you give your consent and allow us to use the data of
your device for diagnosing the mobile application and improve our
services.
- When
accessing our platform, we will process your personal data to help provide
our services.
- Data
you provide to us when you call customer support or communicate with us in
any other way will remain with us, and we may use it for internal training
purposes or to improve our services.
The Application collects your device's location, which helps
the Service Provider determine your approximate geographical location and make
use of it in the following ways:
- Geolocation
Services: The Service Provider utilizes location data to provide
features such as personalized content, relevant recommendations, and
location-based services.
- Analytics
and Improvements: Aggregated and anonymized location data helps
the Service Provider analyze user behavior, identify trends, and improve
the overall performance and functionality of the Application.
- Third-Party
Services: Periodically, the Service Provider may transmit
anonymized location data to external services. These services assist them
in enhancing the Application and optimizing their offerings.
Information automatically collected by us
- Your
IP address, date and time of access to our service, hardware, software or
browser used to you, including detail of computer operating system,
application version and phone operating system, language setting.
- Information
on your clicks, webpage or website you came from or went after surfing our
Platform.
- When
using our Platform on your mobile device, we collect information and
identification of your device, mobile’s settings, features, monitor usage
pattern, how you use our application, etc.
- We
could use cookies or similar technologies to collect information about
your activity, browser, and device.
- We
might collect information when you interact with our service providers or
partner services.
Information collected from third parties
- We
receive and collect your information from third parties such as our
dealers, affiliates, supply chain, marketing agents, etc.
- We
also collect your data when the user visits our Platform, through
automatic tools like cookies, web beacons, and embedded web links.
- We
receive information automatically collected by tools that gather standard
web traffic data, including browser type, language, time of access, and
the IP address used to access the Platform.
- Information
is also collected by platforms powered by us, such as IP address, unique
device ID, and clickstream behavior.
- We
can also collect and use data from third parties via emails, messages, and
calls for support and promotional activities.
Using your personal information
- The
information provided by you may be used to develop and enhance our
services and to ensure the best experience and service.
- The
information provided by you may be used to personalize the user experience
and improve the platform.
- The
information provided by you may be used to fulfill our contractual duty.
- To
respond to your queries, support, comments and reviews.
- To
issue you access to our services provided in platform and to carry out our
obligations that might arise from any terms under the contracts between
you and the Company.
- The
information provided by you may be used to send you promotions,
suggestions on our services which might be useful to the user.
- The
information provided by you may be used to understand the effectiveness of
the advertisements we promote to user through the collection of data by
means of cookies or similar technologies.
- To
communicate important notices or changes to the Services provided by
Company on the Platform, use of the Platform and the terms or policies,
which govern the relationship between you and the Company.
- For
internal purposes of the Company such as improving the security of the
platform, auditing, testing, troubleshooting, data analysis and research
performed directly or indirectly by the Company.
- For
promoting and marketing the services provided by the Company.
- This
information might be used to customize and improve the platform.
- The
IP address information might be used to help and diagnose problems arising
while using the platform. This information may be used to identify you in
case of any need arises.
- To
ensure compliance with any applicable law, the General Terms and
Conditions, and data protection regulations.
Sharing your personal information
- We
may share your information with third party such as distributors,
affiliates, suppliers, commercial partners and advertisers.
- We
may disclose personal information to law enforcement offices, third party
rights owners, or others in the good faith belief that such disclosure is
reasonably necessary to enforce our Terms or Privacy Policy.
- Any
content or personal information that you share or upload on any current or
future publicly viewable portion of the Platform (on discussion boards, in
messages, feedback and chat areas, etc.) will be publicly available and
can be viewed by others or shared with others for promotional activities.
- In
any case of merger, acquisition, asset sale, financing, winding up,
bankruptcy, or purchase of all or any part of its activities by another
company, we could share your information with such company.
Cookie Information
- In
order to enhance your online experience and track platform performance, we
use cookies. Cookies help us improve your online experience, personalize
your pages, and customize our services. They are small text files placed
on your computer’s hard drive and can be retrieved later. Cookies do not
identify you personally and contain non-personal information.
- Cookies
also help us determine how many people visit our platform, which pages
they view, and how long they stay. This helps us evaluate and improve our
services. You may disable cookies through your browser settings at any
time.
- We
may collect IP addresses for administrative purposes. Your IP and cookies
are not linked to personally identifiable information unless you register
with us, in which case all collected data is associated with your account.
External Links
Our platform may contain links to third-party websites or
resources. We are not responsible for the privacy practices or content of those
websites. Please review their privacy policies independently, as each may
differ.
Data Security
We take appropriate security measures to protect against
unauthorized access, alteration, disclosure, or destruction of data. This
includes internal reviews, encryption, and physical security measures. All data
is stored securely in company-controlled databases behind firewalls and
password-protected systems.
However, no system is entirely secure. While we strive to
protect your information, we cannot guarantee complete security. Any
information you share in public areas of the platform is accessible to others.
User Data
Our app integrates Google Maps to display your location and
visualize leads or deals. Addresses are converted into geographic coordinates
to position them on the map. This is purely to help you manage and view your
data geographically.
Personal Information Corrections
If your personal information is incorrect or incomplete,
contact Acronics at acronicsdevelopment@gmail.com with
the subject line "PRIVACY POLICY ISSUES". Corrections will be made
without undue delay.
Changes to Privacy Policy
We may update this policy from time to time. Please check
our website periodically for the latest version.
Deleting Personal Information
To delete your account and data, email acronicsdevelopment@gmail.com with
"PRIVACY POLICY ISSUES" in the subject line. Your data will be
permanently removed without undue delay.
Privacy Policy Questions?
For any queries related to our privacy policy, email acronicsdevelopment@gmail.com with
"PRIVACY POLICY ISSUES" in the subject. Our team will respond within
48 working hours.
Acronics reserves the right to modify the content without
notice and will not be liable for any resulting damages.
Contact Information
Acronics Electric Pvt Ltd
306, 4th Floor, Atlanta Shopping Mall,
Althan – Bhimrad Canal Road, New Althan,
Surat, Gujarat - 395017
Email: acronicsdevelopment@gmail.com
